Frequently Asked Questions
Our answers to things that we are asked regularly. If you don’t find the answer you’re looking for, get in touch via our contact page.
What kind of jobs do you do?
Please see the services page on this website – but it is not exhaustive – if you can’t see what you need on the list, please ask.
Who are your customers?
We work for residential customers, schools, shops, care homes, commercial businesses, landlords, tenants.
What are your working hours?
Most work is completed during the working day:
Monday to Friday 8am – 4pm.
We can work on weekends and evenings, but charge extra for this service.
How do I pay?
You can pay cash, cheque or Bank transfer. A printed or emailed invoice will be supplied.
Do you take away waste?
We have a waste carriers licence so can remove waste at a charge. On larger projects we can arrange for the hire of a skip or grab lorry.
Do you guarantee your work?
All new work is guaranteed for 12 months. In the unlikely event that you were not happy with the work we will return and remedy the problem as soon as possible. Customer satisfaction is absolutely key. As a local business we depend on reputation and word of mouth.
How do you charge?
Most jobs we will look at and offer a free no obligation quote. We do not charge VAT. We have a cancellation fee. View our full T&C’s here.
What areas do you cover?
We cover a ten mile radius from Rustington at the prices quoted. We are willing to work out of this area but travel and fuel costs will increase.
Are you Insured?
Yes we have full public liability insurance for the sum of £2,000.000. Documents can be viewed on request.