Terms and Conditions

We will give a free, written, no obligation quote.

If a customer hires Abode, We will carry out the work according to the quote. If we incur a hidden problem that may increase cost, We will discuss it with the customer before carrying on. If we find a way to save money the same will apply.

There will be no hidden charges at the end of the job. Please read through our work practices and terms and conditions to the right.

 

Materials

Materials will usually be worked out as part of a quote. If a customer requires extra materials while a job is in progress. A charge will be applied to pick them up.

Rubbish Removal

Rubbish removal will usually be allowed for within a quote. We have a waste carrier’s licence so vans can be used to take it away or the delivery of a skip will be arranged.

If a customer requires extra waste to be removed it will be charged for according to the amount involved.

Cancellation Fees

If a job is cancelled within one week of the agreed start date 25% of the agreed price to be paid.

If a job is cancelled within 36 hours of the agreed start date 50% of the agreed price to be paid.

If a job is cancelled within 24 hours of the agreed start date 75% of the agreed price to be paid.

 

Payment

Unless agreed, no money will be needed up front for a job to proceed. On completion of the job and if the customer is satisfied. Payment is to be made in full within seven days.

Payment methods are. Cash, cheque or bank transfer. A printed or emailed invoice will follow.

Guarantee

We hope you will be completely satisfied with the work we supply. If you have any problem with any aspect of the job that we have undertaken and it is our responsibility. We will go to every effort to rectify it as soon as possible. We offer a twelve month guarantee with our work